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Club of Leaders Good 2 Work with
Three Stories on Design of Outstanding Experience
15.02.2010
Three Stories on Design of Outstanding Experience

Understanding customer needs and behavior is the key to design of winning value proposition. Dee Cooper, Product & Service Director of Virgin Atlantic Airways Ltd., gives outstanding examples of what should or more often shouldn't be done to deliver inclusive solution to the customer. Read and watch three stories by Dee on service differentiation.
Top Stories
Axel Kniehl 10.03.2010 | 10:51
 
 
Dr. Axel Kniehl (Whirlpool CIS): Fresh Video: Dr. Axel Kniehl (Whirlpool CIS):"I Truly Believe the Current Booming Generation of Young Upcoming Managers in Russia is Quite Good"

Dr. Axel Kniehl, Whirlpool General Manager for Russia and CIS, tells us how he copes with managing a large corporation and what the peculiarities of working in Russia are.
David Thomas 02.03.2010 | 21:07
 
 
David Levy Thomas, President Volvo Car Russia Coming Soon: David Levy Thomas, President Volvo Car Russia

David Thomas was born in 1962 in Gorseinon, South Wales, UK. In 1995 he graduated from Plymouth University in Devon as BA in Business Administration, having studied business planning and organization, marketing, production management, accounting, financial planning and company law and taxation.

John O'Keeffe 29.01.2010 | 12:15
 
 
John O'Keeffe (Diageo): A Question to the Leaders Recommended: John O'Keeffe (Diageo): A Question to the Leaders

John O'Keeffe, Managing Director of Diageo Russia and Eastern Europe Hub, asks the leaders about the reality and future of business.

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Ideas
Leadership in the Rhythm of Rock'n'Roll
Leadership in the Rhythm of Rock'n'Roll

Experience new way of leadership learning – short video lessons with top executives edited as rock'n'roll music clips.

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About
The Club of Leaders Good 2 Work with
The Club of Leaders Good 2 Work with

We provide executives and entrepreneurs a platform to share and learn the habits of competent and ethical business leadership in the form of pre-recorded video interviews. 

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Leaders' Profiles
Ruben Vardanian, Chairman of the Board of Directors and CEO of Troika Dialog Group
Ruben Vardanian, Chairman of the Board of Directors and CEO of Troika Dialog Group

Ruben Vardanian is Troika Dialog Group’s Board Chairman and CEO. An employee at Troika Dialog since the company’s founding, Mr. Vardanian became head of the company in 1992. Since that time, Mr. Vardanian has solidified his role as a key figure in Russia’s capital markets.

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